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FAQ
Which countries do you ship to?
Mowrator S1 machine and accessories will be available in the following countries:
- Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
If you are located outside of these countries and would like more information about shipping, please don't hesitate to contact our support team at support@mowrator.com. We'll be happy to help.
What is the shipment sequence and shippment time?
- The Mowrator S1 will ship orders based on the order sequence and are processed within 1-2 business days.
- The package will be shipped separately from Mowrator S1 machine if you purchase additional accessories.
What is the Mowrator warranty and repair services?
Mowrator Main Machine/Remote Control/Battery: 2 Year Warranty.Consumable items can be exchanged within 15 days if they are damaged upon receipt or damaged within 15 days of normal use, provided there is no human-caused damage or improper operation. Consumable items: Cutting blade/Bumper/Highly elastic, air-free integrated tire/Elastic parts (boost spring, tension spring)/Collection frame/The rest of the decorative parts.More information:https://eu.mowrator.com/pages/warranty
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